10 Must Ask Customer Reference Questions

Everything You Need for a Complete Assessment

Evaluating recruiting software—whether you’re putting a solution in place or replacing a current one—can be intimidating. A recruiting platform is a big investment for any organization. There’s a lot of pressure on you to get it right.

But how do you know where to start and how to uncover “gotchas?”

  • Customer Reference Questions: Product functionality is only part of your recruiting platform evaluation—too many HR leaders end up overlooking huge factors like implementation strategy and customer support. Our list of 10 must-ask questions for customer references digs into the details you won’t normally uncover in a product demo or sales convo.
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